What is the return policy?
Returns must be in new and unused condition. Returns must be received at our warehouse within 30 days from purchase date for a refund. Returns and exchanges will not be accepted after 30 days. No restocking fees. Customer is responsible for any return shipping charges. Shipping is nonrefundable. Final Sale Items are not returnable.
How often are requests processed?
Return requests are processed within 5-7 business days after receipt.
Other questions?
If you have additional questions or need assistance, please contact customer service at +1 774 512 2455 or newwave@newwave.fashion